MediaOps Terms of Service

Last updated: October 16, 2026

These Terms of Service ("Terms") form a legal agreement between you ("you," "User," "Creator") and Opsia Tech ("MediaOps," "we," "us," "our") governing your access to and use of the MediaOps website, application, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into this agreement. If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

2. Description of Service

MediaOps provides tools for social media content creators to manage brand partnerships, including but not limited to: automated and customizable public media kit generation (/mk/[slug]), a brand-deal CRM, deal pipeline and performance analytics, contract and invoice drafting, e-signature facilitation (via Documenso), transactional email reminders, and an integrated client support center.

MediaOps is a software tool, not a party to your agreements with brands. We do not review, approve, negotiate, or guarantee the terms, enforceability, or outcome of any contract, invoice, or deal you create using the Service. You are solely responsible for the content and accuracy of information you enter, and for the business relationships you form with third parties (brands, contacts, collaborators).

3. Accounts

• You must provide accurate, current information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• Notify us immediately at support@mediaops.online if you suspect unauthorized access or a security breach regarding your account.
• We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or are used for fraudulent or illegal purposes.

4. Subscription Plans, Billing, and Merchant of Record

4.1 Merchant of Record

All subscription purchases, payments, and billing for the Service are processed and fulfilled by Lemon Squeezy as our Merchant of Record. By subscribing to a paid tier, you also agree to Lemon Squeezy's Terms of Service and Privacy Policy. Lemon Squeezy is responsible for payment processing, tax calculation, collection, and remittance.

4.2 Billing and Renewal

• Paid subscriptions (e.g., Starter, Pro) renew automatically each billing cycle (monthly or annually) until cancelled.
• You authorize Lemon Squeezy to charge your designated payment method on each renewal date.
• You may manage your billing details and view order invoices anytime through the Lemon Squeezy Customer Portal accessible within the application.

4.3 Cancellation and Refunds

• You may cancel your subscription anytime from your billing settings. Cancellation takes effect at the end of your current paid billing period; you retain paid access until then, and will then transition to the Free tier without losing deal data (excess social accounts become frozen until upgraded).
• Except where required by applicable consumer law, payments are non-refundable for partial billing periods.

5. Third-Party Services

The Service integrates with and relies on third-party providers, including Supabase (database and file storage), Lemon Squeezy (billing), Documenso (e-signatures), Resend (transactional emails), Vercel (hosting and aggregate web analytics telemetry), and social media platforms you choose to link or display in your media kit (such as Instagram or TikTok). We also offer optional third-party channels such as our Discord community and direct WhatsApp messaging for Pro support. Your use of features involving these providers is also subject to their respective terms of service and privacy policies.

We are not responsible for the availability, accuracy, security, or performance of third-party services, and any outage, data loss, or error caused by a third-party provider is outside our direct control.

Featuring or linking your social media profiles is voluntary. You are responsible for complying with each platform's own terms of service when sharing your social media information or statistics.

6. Contracts, Invoices, and E-Signatures

• Contracts generated through the Service are template-based drafts. We do not provide legal advice, and generated contracts are not a substitute for review by a qualified attorney, particularly for high-value or complex deals.
• E-signature functionality is provided via Documenso. The legal validity and enforceability of electronically signed documents depend on applicable law in your and your counterparty's jurisdiction; we make no guarantee of judicial enforceability.
• Invoices and deal records generated through the Service are administrative tools for your convenience. We are not a party to the underlying transaction between you and any brand, and we do not guarantee payment, collection, or resolution of payment disputes between you and any brand or contact.
• You are solely responsible for the accuracy of deal terms, deliverables, amounts, and deadlines you enter into the Service.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
• Upload or transmit false, misleading, defamatory, or fraudulent content (including fabricated brand deals, contracts, or invoices).
• Upload or transmit viruses, trojans, worms, malicious code, or unauthorized executable attachments through the client support center or any other file upload feature.
• Attempt to gain unauthorized access to any part of the Service, other users' accounts, or our infrastructure.
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law.
• Use the Service to harass, defraud, or impersonate any brand, contact, or third party.
• Interfere with or disrupt the integrity or performance of the Service (e.g., excessive automated requests, attempts to bypass rate limits).
• Resell, sublicense, or provide the Service to third parties as your own product.

We reserve the right to suspend or terminate accounts that violate this section, with or without notice, depending on severity.

8. Intellectual Property

8.1 Our IP

The Service, including its software, design, branding, and underlying technology, is owned by MediaOps and protected by intellectual property laws. These Terms do not grant you any ownership rights in the Service itself.

8.2 Your Content

You retain ownership of the data and content you input into the Service (deal information, contract text, brand contacts, media kit assets, etc.) ("User Content"). By using the Service, you grant us a limited, non-exclusive license to store, process, and display your User Content solely as necessary to provide the Service to you.

8.3 Feedback

If you provide suggestions or feedback about the Service, we may use it without obligation or compensation to you.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, error-free, or secure at all times.
• Automated reminders, sync jobs, or notifications will be delivered without delay or failure.
• Any third-party integration (Lemon Squeezy, Documenso, Resend, social platforms) will remain available or unchanged.
• Media kit statistics will be perfectly accurate or real-time, as they depend on third-party data sources and user inputs.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDIAOPS AND ITS OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DEALS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

11. Indemnification

You agree to indemnify and hold harmless MediaOps, its operator, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third party's rights, including brands or contacts you interact with through the Service, or (d) content or data you submit through the Service.

12. Termination

• You may stop using the Service and cancel your subscription at any time.
• We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms, engage in fraudulent or illegal activity, or if required by law.
• Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Sections 8, 9, 10, 11, and 14) will continue to apply.
• You may request export or deletion of your data as described in our Privacy Policy.

13. Changes to the Service and These Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may update these Terms from time to time; material changes will be communicated via email or in-app notice at least 15 days before taking effect where practicable. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Oriental Republic of Uruguay, without regard to conflict-of-law principles.

Informal Resolution First: In the event of any dispute, claim, or controversy, you agree to first contact us at support@mediaops.online to attempt to resolve the issue informally before initiating any formal legal proceeding.

Arbitration & Class Action Waiver: Any unresolved dispute arising out of or relating to these Terms or the Service shall be settled by binding individual arbitration rather than in court, except that either party may assert claims in small claims court if qualified. You agree to resolve all disputes solely on an individual basis and waive any right to bring or participate in a class, consolidated, or representative action.

15. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and MediaOps regarding the Service.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
• No Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right.
• Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force Majeure: We are not liable for delays or failures in performance resulting from causes beyond our reasonable control (e.g., third-party service outages, natural disasters, internet infrastructure failures).

16. Contact

Questions about these Terms:

Email: support@mediaops.online
Business name: Opsia Tech