MediaOps Terms of Service

Last updated: August 31, 2026

These Terms of Service ("Terms") form a legal agreement between you ("you," "User," "Creator") and [Your Legal Business Name] ("MediaOps," "we," "us," "our") governing your access to and use of the MediaOps website, application, and related services (collectively, the "Service").

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to enter into this agreement. If you are using the Service on behalf of a business entity, you represent that you have authority to bind that entity to these Terms.

2. Description of Service

MediaOps provides tools for social media content creators to manage brand partnerships, including but not limited to: automated media kit generation, a brand-deal CRM, contract and invoice generation, e-signature facilitation (via Documenso), payment collection facilitation (via Stripe), and automated reminders.

MediaOps is a software tool, not a party to your agreements with brands. We do not review, approve, negotiate, or guarantee the terms, enforceability, or outcome of any contract, invoice, or deal you create using the Service. You are solely responsible for the content and accuracy of information you enter, and for the business relationships you form with third parties (brands, contacts, collaborators).

3. Accounts

• You must provide accurate, current information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
• Notify us immediately at [support@yourdomain.com] if you suspect unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that violate these Terms, provide false information, or are used for fraudulent or illegal purposes.

4. Subscription Plans, Billing, and Cancellation

4.1 Plans

MediaOps offers subscription tiers (currently Starter and Pro, with additional tiers as introduced) billed monthly through Stripe. Current pricing is displayed in the Service and may change with notice as described in Section 4.4.

4.2 Billing

• Subscriptions renew automatically each billing cycle until cancelled.
• You authorize us (via Stripe) to charge your designated payment method for all applicable fees.
• You are responsible for keeping your payment information current. Failure to pay may result in downgrade to the free tier or suspension of paid features.

4.3 Cancellation

• You may cancel your subscription at any time through the billing portal within the Service. Cancellation takes effect at the end of the current billing period; you retain access to paid features until then.
• No refunds are provided for partial billing periods, except where required by applicable law.

4.4 Price Changes

We may change subscription pricing with at least 30 days' notice via email or in-app notice. Continued use after the effective date constitutes acceptance of the new pricing.

4.5 Free Tier

Free tier features and limits may change at our discretion. We are not obligated to maintain any specific free tier indefinitely.

5. Third-Party Services

The Service integrates with and relies on third-party providers, including Supabase, Stripe, Documenso, Resend, Twilio, and social media platforms (Instagram, TikTok, YouTube). Your use of features involving these providers is also subject to their respective terms of service and privacy policies. We are not responsible for the availability, accuracy, security, or performance of third-party services, and any outage, data loss, or error caused by a third-party provider is outside our direct control, though we will make reasonable efforts to notify you of known material disruptions.

Connecting your social media accounts is voluntary. You are responsible for complying with each platform's own terms of service (e.g., Instagram's, TikTok's, YouTube's) when granting MediaOps access to your account data.

6. Contracts, Invoices, and E-Signatures

• Contracts generated through the Service are template-based drafts. We do not provide legal advice, and generated contracts are not a substitute for review by a qualified attorney, particularly for high-value or complex deals.
• E-signature functionality is provided via Documenso. The legal validity and enforceability of electronically signed documents depend on applicable law in your and your counterparty's jurisdiction; we make no guarantee of enforceability.
• Invoices and Payment Links are generated via Stripe. We are not a party to the underlying transaction between you and the brand, and we do not guarantee payment, collection, or resolution of payment disputes between you and any brand or contact.
• You are solely responsible for the accuracy of deal terms, deliverables, amounts, and deadlines you enter into the Service.

7. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law or regulation
• Upload or transmit false, misleading, defamatory, or fraudulent content (including fabricated brand deals, contracts, or invoices)
• Attempt to gain unauthorized access to any part of the Service, other users' accounts, or our infrastructure
• Reverse engineer, decompile, or attempt to extract the source code of the Service, except where permitted by law
• Use the Service to harass, defraud, or impersonate any brand, contact, or third party
• Interfere with or disrupt the integrity or performance of the Service (e.g., excessive automated requests, attempts to bypass rate limits)
• Resell, sublicense, or provide the Service to third parties as your own product

We reserve the right to suspend or terminate accounts that violate this section, with or without notice, depending on severity.

8. Intellectual Property

8.1 Our IP

The Service, including its software, design, branding, and underlying technology, is owned by MediaOps and protected by intellectual property laws. These Terms do not grant you any ownership rights in the Service itself.

8.2 Your Content

You retain ownership of the data and content you input into the Service (deal information, contract text, brand contacts, etc.) ("User Content"). By using the Service, you grant us a limited, non-exclusive license to store, process, and display your User Content solely as necessary to provide the Service to you.

8.3 Feedback

If you provide suggestions or feedback about the Service, we may use it without obligation or compensation to you.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

• The Service will be uninterrupted, error-free, or secure at all times
• Automated reminders, sync jobs, or notifications will be delivered without delay or failure
• Any third-party integration (Stripe, Documenso, Resend, Twilio, social platforms) will remain available or unchanged
• Media kit statistics will be perfectly accurate or real-time, as they depend on third-party data sources

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDIAOPS AND ITS OPERATOR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DEALS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) $100 USD.

This limitation applies regardless of the legal theory of liability (contract, tort, negligence, or otherwise) and to the fullest extent permitted by applicable law. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless MediaOps, its operator, and affiliates from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third party's rights, including brands or contacts you interact with through the Service, or (d) content or data you submit through the Service.

12. Termination

• You may stop using the Service and cancel your subscription at any time.
• We may suspend or terminate your access to the Service, with or without notice, if you violate these Terms, engage in fraudulent or illegal activity, or if required by law.
• Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Sections 8, 9, 10, 11, and 14) will continue to apply.
• You may request export or deletion of your data as described in our Privacy Policy.

13. Changes to the Service and These Terms

We may modify, suspend, or discontinue any part of the Service at any time. We may update these Terms from time to time; material changes will be communicated via email or in-app notice at least 15 days before taking effect where practicable. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction — e.g., the State of Delaware, USA, or the Oriental Republic of Uruguay], without regard to conflict-of-law principles.

[Placeholder — choose one approach with legal counsel]

• Option A (litigation): Any dispute arising from these Terms or the Service shall be resolved exclusively in the courts located in [Jurisdiction], and you consent to the personal jurisdiction of such courts.
• Option B (arbitration): Any dispute arising from these Terms shall be resolved through binding arbitration administered by [Arbitration Body] in accordance with its rules, rather than in court, except that either party may seek injunctive relief in court for intellectual property infringement or unauthorized access.

15. Miscellaneous

• Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and MediaOps regarding the Service.
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.
• No Waiver: Our failure to enforce any right or provision does not constitute a waiver of that right.
• Assignment: You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force Majeure: We are not liable for delays or failures in performance resulting from causes beyond our reasonable control (e.g., third-party service outages, natural disasters, internet infrastructure failures).

16. Contact

Questions about these Terms:

Email: [support@yourdomain.com]
Business name: [Your legal business name]
Address: [Your business address, if applicable]